Posts Tagged ‘customer service’
What makes a consumer happier than great customer service? Great customer service is memorable. There are so many ways that a company’s employees can bury all the great efforts that have gone into creating a great product or delivering a good service. And these days it seems like bad or oblivious customer service is the [...]
Filed under: Marketing, social media, twitter, Uncategorized | Leave a Comment
Tags: customer service, Marketing, shopping
People Can Make Your Brand
01Oct11
I’m horrified whenever I hear people say that a customer is not important. I’m horrified, particularly in this economy, when people act indifferent toward customers. Business today is about people. It’s so easy for people to define your brand and your brand value based on their experiences and perceptions. Why? Because they have a voice, [...]
Filed under: Marketing, social media | Leave a Comment
Tags: brand management, customer service, tiffany
